Privacy Policy

Effective Date: July 15, 2026

Pacific Transformer Corp ("PTC," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at pactran.com.

1. Information We Collect

We may collect the following types of information:

• Information you provide: When you submit a contact form, request a quote, or subscribe to our newsletter, you may provide your name, email address, phone number, company name, and message content.
• Automatically collected information: If you consent to analytics and advertising cookies (see "Cookies and Your Choices" below), we use Google Analytics — including Google's advertising features such as Google Signals — to collect usage data such as your IP address, device and browser type, pages visited, time spent on the site, and approximate geographic location. This information is collected through cookies and similar technologies and is shared with Google. We do not collect this information unless and until you consent, and you can withdraw your consent at any time.
• Call tracking information: If you consent to analytics and advertising cookies, we use CallRail, a call tracking service, which displays a unique phone number to you based on how you reached our site. CallRail collects your IP address, device and browser type, the pages you visit, and the marketing source that referred you, and associates that information with any call you place to the displayed number — including your phone number and call details such as date, time, and duration. Calls may be recorded where we tell you so at the start of the call. We do not use call tracking unless and until you consent, and you can withdraw your consent at any time; if you decline, you will simply see our standard phone number.
• WebTrax analytics: If you consent to analytics and advertising cookies, we use WebTrax, a web analytics service provided by Thomasnet, to measure site traffic and to help identify the organizations that visit our site. WebTrax collects usage data such as your IP address, device and browser type, and the pages you visit, and shares this information with Thomasnet. We do not collect this information unless and until you consent, and you can withdraw your consent at any time.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and quote requests
• Send newsletter updates if you have subscribed
• Improve our website and understand how visitors use it
• Fulfill legal or regulatory obligations

3. Information Sharing

We do not sell your personal information for money. When you consent to analytics and advertising cookies, we share certain information — such as online identifiers, device details, and usage data — with Google so that Google Analytics and its Google Signals advertising features can operate, with CallRail so that our call tracking can attribute your call to the marketing source that referred you, and with Thomasnet so that its WebTrax analytics can measure site traffic and identify visiting organizations. Because these features support cross-context behavioral advertising, this activity may be treated as a "sale" or "share" of personal information under the California Consumer Privacy Act ("CCPA"). You can opt out at any time, as described in "Cookies and Your Choices" and "Your California Privacy Rights" below. Apart from this, we do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may also share information with service providers solely to help us operate our website and communicate with you, and those providers are contractually required to protect your data.

4. Cookies and Your Choices

Our website uses cookies and similar technologies, which we group into two categories:

• Strictly necessary cookies — including the ptc_consent cookie that remembers your privacy choices. These are required for the website to function and are always active.
• Analytics and advertising cookies — Google Analytics with Google Signals, CallRail call tracking, and Thomasnet WebTrax analytics. These are turned off by default and are not set unless you accept them.

When you first visit our website, a consent banner asks for your choice before any analytics or advertising cookies are set. You can select "Accept & Continue" or choose "Other options" to decide which cookies to allow. We store your choice in the ptc_consent cookie for approximately six months. You can change or withdraw your choice at any time by clicking "Cookie Preferences" in the website footer, or by adjusting your browser settings.

5. Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act ("CCPA") gives you certain rights regarding your personal information, including the right to know what personal information we collect and how we use it, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the "sale" or "sharing" of your personal information.

We do not sell your personal information for money. As explained in "Information Sharing" above, when you consent to analytics and advertising cookies, we share information with Google, CallRail, and Thomasnet in a way that may be considered a "sale" or "share" under the CCPA. You can opt out of this sharing at any time by declining analytics and advertising cookies in our consent banner, or by turning them off under "Cookie Preferences" in the website footer. We also honor browser-based opt-out preference signals, including the Global Privacy Control (GPC); if we detect a GPC signal from your browser, we will not enable analytics or advertising cookies unless you later choose to allow them.

We will not discriminate against you for exercising any of these rights. To make a request or ask about your rights, please contact us using the information at the end of this policy.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us: